A global consumer electronics and automotive components manufacturer with operations across 3 North American divisions was running a 200,000 sq ft raw materials warehouse that had devolved into chaos. The facility was unmanned, unlabeled, and unsupervised — it didn't even display the company name. Twice a day, someone drove a company truck to pick up materials for the next four production shifts. Inventory sat at 30 days on hand, yet stock-outs were constant. The root cause: nothing was collocated, locations weren't identified, there was no cycle counting, and ERP system inventories were wildly inaccurate due to input errors. Materials that already existed in the building were being re-purchased because no one could find them. Corrugated packaging was mislabeled, scattered across different ends of the building, and in some cases segregated from its matching components. The mindset was "out of sight, out of mind — just buy more and leave."
A complete warehouse transformation was executed. A supervisor and two dedicated personnel were assigned to the facility. A comprehensive rack system was installed, and every location was assigned RFID labels. All materials were collocated by product family and arranged logically within the facility. A PFEP (Plan For Every Part) was created, and material maps were developed so any team member could locate any component within minutes. Cycle counts were implemented and maintained at 99.9% accuracy. Visual management boards were established to assign accountability for material allocation. A formal pull system was built between the plant and the distribution facility, replacing the ad-hoc truck runs. Vendor-managed inventory programs were negotiated with key suppliers, shifting the replenishment burden to suppliers who maintained contracted quantities against calculated demand. Standard work was established for every process in the facility.
“We went from a warehouse where no one could find anything — so they just bought more — to a facility running at 99.9% cycle count accuracy with 2 days of inventory. The pull system ended stock-outs entirely.”
— Project Lead, VMI Transformation, Global Consumer Electronics Manufacturer
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